Do you know what your customers are expecting?
- qualicominnovations
- May 20, 2016
- 2 min read

By Retailarc POS
According to online researches, the Internet plus retail is only occupying a small proportion in China. In HK, the proportion seems to be even less due to the low penetration rate of large ecommerce giants, such as Alibaba, Amazon, and etc.
In spite of the fact that smart phone has been widely used in HK, the brick-and-mortal shopping experience remained almost unchanged in Hong Kong. We believed that buzzwords such as O2O, M-commerce, and Tap & Go are not new to retailers any longer, but customers in Hong Kong seldom enjoy the benefits from them.
What are customers expecting now?
Young consumers (Aged 18-35) are not only expecting quality products from you any more, they need to know how to get the latest promotions from you at fingertips;
How to shop conveniently for a desired product recommended by a friend or magazine?
They want to a friendly shopping environment in your stores;
They want your staff to understand what they like and could recommend accordingly;
They want to shop when the price is low online or offline;
They want some holiday surprise from you;
They want to buy something nice every time they enter your store;
They need efficient delivery.
But how can you fulfil the large market needs?
Could your POS service provider fulfil your current needs?
Do they provide integrated platform and system that is easy to use?
Are your staff equipped with smart tools such as tablets to better serve the customers?
When your customer enter your store, could you make them buy your products?
If you want to have the solution, come and visit us at N28.
Come and Visit Us
In summary, our integrated POS solution is for you to effectively manage your chain stores. It would be a super tool for you to implement your innovative ideas of marketing events. For details, please add our booth N28 at your schedule when you are visiting Retail Asia Expo 2016!
See you there!
Marketing Team
Qualicom Innovations (Asia) Limited
Tel: (852) 2515 8100
www.qualicom.com.hk
www.retailarc.com
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